RENTAL GUARANTEE
Most properties are eligible for rental guarantees up to  $5,000.00. These guarantees cover incidents such as  an accidental double bookings and or a major malfunction with the property. Please ask a representative for additional details.

CLEANING GUARANTEE

The customer will have the sole discretion to determine weather the property was cleaned to his or her satisfaction. If the customer feels the cleaning is inadequate, the third party cleaning vendor will provide additional cleaning at no additional cost and until it is satisfactory to the customer. No cash refunds will be given for cleaning deficiencies.

KITCHEN SUPPLIES AND UTENSIL GUARANTEE

When deficiencies are discovered in the kitchenware, the customer will have the sole discretion to purchase any needed items up to $50.00 per stay. Owner and or Management company will reimburse the client within 30 days from the departure date contingent upon the customer communicating via email a  receipt for said items.